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COVID-19 Vaccine

Visitor Guidance | Keeping You Safe | COVID-19 Vaccine |


Maui Health vaccination clinic has been actively vaccinating Phase 1A, 1B residents since December 2020. As of May 12th, Maui Health has provided over 54,000 vaccinations in Maui County.


Maui Health is currently vaccinating all residents age 12 and older. Vaccine recipients under 18 years old must be accompanied by a parent/guardian.

  • Have you already requested a vaccine and registered with VAMS?
    • If yes, go to vams.cdc.gov and book your appt.
    • If no, review the step-by-step guide and request/qualify for a vaccine:

Click here to review step-by-step guide


Announcements

May 12, 2021

We are pleased to accept all residents 12 years of age and older at our Maui Memorial Medical Center (MMMC)– Main Lobby location. Those 17-years-old and younger must be accompanied by a parent or legal guardian. We are partnering with the Maui County District Health Office in their efforts to vaccinate our younger residents. Several PODS (points of distribution sites) are scheduled to cater to our 12 to 18-year-old residents:

  • King Kekaulike High School - 121 Kula Hwy, Kula
    • Friday, May 14th from 3pm- 7pm
  • Lahaina Civic Center - 1840 Honoapiilani Hwy, Lahaina
    • Saturday, May 15th from 9am-3pm
  • Seabury Hall Vaccination Clinic - 480 Olinda Rd, Makawao
    • Tuesday, May 18th from 11am- 5pm

Click here for more information on how to access these upcoming clinics.

April 30, 2021

Walk-in's now accepted at BOTH Maui Health vaccine clinics, during all clinic days and hours!

  • Maui Memorial Medical Center: Monday - Friday
  • Grand Wailea Resort: Wednesday and Friday
  • Clinic hours: 9 am - 12 noon and 1 pm to 5 pm


Our Wailea Clinic is now located in the Maile and Plumeria Room and
will be closed due to space availability on the following dates:

  • May 7
  • May 12
  • May 14
  • May 28

If you had an appointment scheduled on one of these dates, you should have received an email to reschedule. If you need assistance, please call 808-242-2273 or email mh-covid-vaccine@kp.org.


Need a replacement CDC COVID-19 Vaccination Record Card? Click here for instructions.

view previous announcements


Why get vaccinated?

IT'S SAFE
The COVID-19 vaccine may be new, but the technology used to create it has been around for over 20 years. Safety studies were done in thousands of patients and now millions have already been vaccinated with very limited side effects.

IT’S HIGHLY EFFECTIVE, EVEN AGAINST SOME NEW VARIANTS
The efficacy rate for the three COVID-19 vaccines currently being offered in the United States is between 75– 95%. Studies have shown new strains or variants of the COVID-19 virus are even more contagious, but the good news is research has shown the current vaccines are effective against these new variants.

IT'S THE RIGHT THING TO DO
Getting vaccinated helps prevent you from getting COVID-19, so you are less likely to spread it to others – especially those who are more vulnerable to severe illness and even death. Don’t take that chance.

SIDE EFFECTS ARE MINIMAL
In large clinical trials, most side effects have been minor and typically only last a few days. And remember, experiencing a mild a side effect isn’t necessarily all bad, it means the vaccine is working, and your body is building protection against the virus. The COVID-19 vaccine does not include a live COVID virus, therefore it is impossible for the vaccine to give you the virus.

GET BACK TO WORK, back to LIFE
Less disease in our community means less restrictions - in public spaces, your workplace, gatherings, and travel, which means we can finally see our friends and family again, both here at home and across the world.

HELP END THIS PANDEMIC
The best protection we have is to get vaccinated. The more people that get vaccinated, the faster we can end this pandemic.

IT'S FREE
Everyone can get the COVID-19 vaccine regardless of your ability to pay or whether you have insurance or not.

Multi-lingual resources are also available here.


Vaccine Clinic Information

For new vaccine requests, start by reviewing the Step by Step Guide under the yellow banner "START HERE FOR NEW VACCINE REQUEST." We do not accept vaccine requests via e-mail or through our contact us form.

For more information on our vaccine clinic and next steps, please find the appropriate group that applies to you below. If you have questions regarding the COVID-19 vaccine, visit our COVID-19 FAQ page.

If you are a kupuna age 60 and over and need more individual assistance, please call 242-2273 to request a help desk phone appointment. Leave your name, date of birth, and phone number and we will call you back to schedule an appointment.*

*For a quicker response time, please e-mail MH-Covid-Vaccine@kp.org.

Maui Health Vaccine Clinic location hours

Maui Memorial Medical Center Clinic Hours

  • Monday through Friday ONLY, from 9 am - 12 pm and 1pm - 5 pm.
  • Pfizer vaccine provided for first and second doses.

Maui Health Grand Wailea Clinic Hours*

  • Wednesday and Friday ONLY, from 9 am - 12 pm and 1pm - 5 pm.
  • Plumeria and Maile Rooms
  • Closed May 7, 12, 14, 28
  • For directions to the vaccine clinic from the parking garage, click here to download the resort map.
  • Moderna vaccines administered for first doses.

START HERE for new vaccine request

Step-by-step overview

Have you already requested a vaccine from Maui Health and registered with VAMS?

  • If yes, book your appointment at vams.cdc.gov.
  • If no, review the step-by-step overview below and request/qualify for a vaccine.

Quick step-by-step overview:

  • STEP 1: Carefully review the information on our step-by-step guide prior to requesting a vaccine.

Download detailed step-by-step guide

  • STEP 2: Request/qualify for a vaccine by clicking the button below and completing the Maui Health Vaccine Health Record Form*.

Request a vaccine

  • STEP 3: Once you receive your e-mail from the CDC/VAMS, create an account with VAMS.
  • STEP 4: After you’ve completed your VAMS registration, schedule your appointment in VAMS at a Maui Health vaccine clinic location.
  • STEP 5: Download and complete the Insurance Information Form and bring on the day of your appointment. (OPTIONAL, but highly recommended)

Download Insurance information Form

  • STEP 6: Register with V-Safe before you arrive for your appointment. (https://vsafe.cdc.gov/)
  • STEP 7: Complete the Pre-Vaccination Questionnaire in VAMS or download and complete form and bring on the day of your appointment. (OPTIONAL, but highly recommended)

Download Pre-Vaccination Questionnaire

  • STEP 8: Day of appointment – arrive on time with required documents or you will be turned away: valid ID, insurance card(s), and employment documentation (healthcare workers and essential workers). To streamline your appointment, please also bring a paper copy of your ID, insurance cards, Insurance Information Form, and Pre-Vaccination Questionnaire. If you are under 18 years old, you must be accompanied by a parent/guardian.

*This Vaccine Health Record Form is applicable to Maui Health Vaccine Clinic locations (MMMC and Kihei Clinic) only.

Resources and quick links

Please carefully review the information provided below to assist with registration and troubleshooting.

If you already requested a FIRST dose

If you have completed registration in VAMS

If have submitted the Maui Health Vaccine Health Record Form and completed your registration in VAMS, please follow the steps below:

  1. Log-in to your VAMS account at vams.cdc.gov.
  2. Click on "Schedule Appointment."
  3. When asked "Have you ever received a COVID-19 vaccine?" Answer "No" and click continue.
  4. Choose a Maui Health Vaccine Location.
    1. You MUST select a Maui Health location. If you select any other location, you will be turned away when you arrive for your appointment.
  5. Select an appointment date and time, then submit.
  6. Check your e-mail for a notification confirming your appointment.
  7. On day of appointment – arrive on time with valid ID, insurance card(s), and appropriate employment documentation (healthcare workers and essential workers)!

Download VAMS Job Aid


Didn't receive the CDC VAMS registration email?

Make sure you DID NOT use the same email for more than one person. The VAMS system identifies the user by their email and each email address can only be connected to ONE PERSON.

Please BE PATIENT. Due to an overwhelming number of requests, it may take longer to receive your VAMS email or any email communication from our team. We are working as fast as we can and we appreciate your patience. Thank you for your understanding and support!

If this is a new vaccine request

Start by reviewing the Step by Step Guide under the yellow banner "START HERE FOR NEW VACCINE REQUEST AT MAUI HEALTH." Follow those steps to submit your Vaccine Health Record Form. Once you have submitted the form and your eligibility is confirmed, you will receive an e-mail from the CDC to get registered in VAMS. Click here to start a new vaccine request.

*The Vaccine Health Record form is applicable to Maui Health Vaccine Clinic (MMMC and Grand Wailea Clinic) locations only.

If you need to get your SECOND vaccine dose

If you need your SECOND DOSE vaccine

If you got your first dose PFIZER at a Maui Health location you can book your second dose appointment online via VAMS at vams.cdc.gov, 21 days or more after your first dose.

If you received your first dose MODERNA vaccine at our Kihei clinic, you can book your second dose on VAMS. Please note, you must choose the MAUI HEALTH KIHEI LOCATION for your second dose Moderna. If you choose any other location, you will be turned away.

If you are a Hawaii resident and received your first dose PFIZER at another location and need your second dose, please email us at mh-covid-vaccine@kp.org. Vaccine supply is extremely limited and we can only guarantee second doses for those that received their first dose at a Maui Health location. We will do our best to accommodate you based on appointment/vaccine availability, and whether we have access to your vaccine records. Please keep this in mind when planning travel.

If you received your first dose of MODERNA VACCINE at UH-Maui College Clinic

If you were administered your first dose at the University of Hawaii Maui College (UHMC) Clinic (Moderna Vaccine) and need to contact someone about your second dose, please contact the Maui District Health Office UH Vaccine clinic to schedule that appointment at DOH.MDHOcovid19clinics@doh.hawaii.gov or call 808-586-8332.

It’s important to note you must receive the same vaccine for both doses from the same manufacturer. You CANNOT get your second dose at the hospital (Pfizer Vaccine).

If you received your first dose out-of-state

Visitors to Maui are NOT eligible to receive the COVID-19 vaccine, even if they received their first dose prior to their trip. Please keep this in mind while planning travel.


Contact Us

Vaccination Record Card

If you got your vaccine at a Maui Health vaccine clinic and lost your CDC COVID-19 Vaccination Record Card, you can do two things:

  1. You can go online to vams.cdc.gov and log in to your account to print your vaccine certificate.
  2. You can contact Maui Health to request a replacement card at mh-covid-vaccine@kp.org or by calling 242-2273. (NO WALK-INS)
    1. Replacement cards can take up to 5 days to be produced and you will need to pick it up once it is ready at Maui Memorial Medical Center.

If you did not get vaccinated at a Maui Health clinic, you must return to the provider that administered your vaccination.

Other Inquiries

Please email COVID-19 vaccine-related inquiries to MH-covid-vaccine@kp.org or call our hotline at (808) 242-2273 and leave a message. Please note, we do not accept requests for vaccines/appointments through our contact us form on our website.

Thank you for taking the important steps to protect yourself and those around you from COVID-19 and doing your part to end this pandemic. We understand everyone is anxious to get their vaccine but in order to keep it a safe and efficient process, we ask you to follow the processes we have set up. We thank you for your patience and ongoing support of our community hospitals and healthcare heroes!