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Q: I lost my COVID-19 vaccination card. What should I do?

If your COVID-19 vaccination card gets lost or damaged, don’t panic: it is possible to get a replacement.

If you got your vaccine at a Maui Health vaccine clinic, call (808) 242-2273, or email to request a replacement. You can pick up your replacement card at Maui Memorial Medical Center with a photo ID. Please note that it may take up to five days to process a new card and will need to be picked up once ready. Walk-in requests will not be accepted.

If you got vaccinated somewhere else, contact the healthcare provider or clinic location where you got the vaccine. They should be able to look up your record and replace the card within a few days.

If you used the CDC’s VAMS website to sign up for a vaccine, you can also verify your vaccination record online. Simply log in to the VAMS website at using your email and password, and download a certificate of vaccination.

Once you have your COVID-19 vaccination card, the Hawaii Department of Health recommends taking a photo of both sides of the card for your records and storing it in a safe place. Do not share photos of your card online. You can protect it from damage by storing it in a plastic sleeve.

If you plan on traveling, make sure to do your research about what is needed to verify your vaccine status including what needs to be done ahead of time and what you need to present at the airport. We also recommend carrying a copy of your CDC vaccine card or certificate when traveling.

For more information about requesting a replacement vaccine card, visit

Chrissy Miller
Employee Health Manager, Maui Health