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Maui Memorial Medical Center Will Now Receive Emergency Air Medical Transports 24 Hours A Day

Hospital news | Friday, March 13, 2020

Direct access to hospital’s helipad at night expands access to emergency care on Maui

Wailuku, Maui, HI (March12, 2020) - Maui Health has announced that beginning April 1, 2020, air ambulance helicopters can now land at Maui Memorial Medical Center’s helipad at night. Previously, flights were only able to land during daylight hours which required any nighttime emergency air transports to land at the airport and move patients into an ambulance to be driven to the ER. Direct access to Maui Memorial Medical Center’s helipad after dark substantially reduces the time it takes to get patients to the hospital via air ambulance, providing expedited acute and emergency care to patients in need. Maui County’s air ambulance service operates 24 hours, seven days a week, and provides live-saving transport and in-flight medical care for patients in rural areas such as Hana, Molokai, Lanai and West Maui, or those that are either far away and/or hard to reach via accessible roadways.

“Solving the problem of nighttime helicopter landings at Maui Memorial Medical Center is a real game changer,” said Dr. Lee Weiss, Medical Director and Chairman of MMMC’s Emergency Department. As MMMC becomes a more sophisticated tertiary care center, we will increasingly rely on helicopter transfers from Lana’i and other parts of Maui 24/7, 365 days a year. This is our mission. Our patients are depending on us and we cannot fail.”

“The opening of the Maui Memorial helipad for night Medevac missions is great news for the Maui County patients we serve. It also benefits critical patient transfers from the Big Island via GMR Air Medical Services based in Kona. Both GMR helicopters utilize night vision goggles, NVGs, that add to night flight safety,” said Speedy Bailey, Global Medical Response’s Regional Director in Hawaii.

Maui Memorial Medical Center’s Emergency Department is a Hawaii Designated Level III Trauma Center and the second busiest in the State with approximately 55,000 visits each year. Air ambulance helicopters can travel faster and operate in a wider coverage area than a land ambulance. This makes them particularly useful with Maui’s limited roadway access and traffic congestion. Maui’s air medevac helicopters are equipped with new technologies and the service includes pilots and EMT crews that are specially trained for air medical transport and can provide a high level of care at the scene of a trauma or other medical emergency.

Maui Health is taking extra steps to communicate the extended hours of air ambulance flights to the neighboring businesses and homes. For concerns or questions, please call Lisa Paulson, Director of Strategic Communications, at 808-442-5086.

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About Maui Memorial Medical Center
Maui Memorial Medical Center is a Maui Health community hospital licensed for 219 acute care beds. It is Maui’s only full-service, acute medical care facility and provides comprehensive healthcare for Maui County, including Lanai and Molokai, and is open to all patients regardless of health insurance coverage. It is also the only hospital outside of Oahu that provides a full range of cardiac services, including open-heart surgery and angioplasty. Maui Memorial Medical Center is Joint Commission Accredited, a Hawaii State Designated Level III Trauma Center and certified Primary Stroke Center and rated 4-stars by Centers for Medicare & Medicaid Services (CMS) Centers Hospital Compare. It is in Wailuku and has over 1300 employees.

About Maui Health
Maui Health, aka Maui Health System, community hospitals and associated clinics affiliated with Kaiser Permanente, includes Maui Memorial Medical Center, Kula Hospital, Lanai Community Hospital and associated clinics, and serves the people of Maui and Lanai. The facilities under Maui Health employ more than 1500 Maui County residents, partner with over 460 hospital-based physicians, clinicians, and community-based primary and specialty physicians, and are open to all patients regardless of health insurance coverage. Maui Health is committed to delivering high quality, affordable, patient-centered health care and improving the health of the community. Maui Health is supported by Kaiser Permanente’s industry-leading technology systems, evidence-based medicine and nationally recognized care quality. For more information, visit